Privacy Policy

Last Updated: 30th July 2018

3MS Construction of Highgrove House Truro Business Park, Threemilestone, Truro, Cornwall, TR4 9NH are committed to protecting and respecting your privacy. We are the data controller of any personal data we process for our business purposes and are responsible for this personal data.

This policy sets out the basis on which any personal data we collect from you, our clients, partners, suppliers, contractors, sub-contractors, business contacts, site visitors, website visitors and other third parties whose data we process in the course of our business, will be processed by us. 

  1. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

  1. Information we may process about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you such as:

  • Identity Data includes names and job titles, and CCTV footage which identifies you.
  • Contact Data includes business address, email address and telephone numbers.
  • Financial and Transaction Data such as bank account and payment card details, and details about payments to and from you and other details of products and services you have purchased from us, if you are a sole trader.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to complete a sale).

  1. How is your personal data collected?

We collect data from and about you, that you may give us by filling in forms or by corresponding with us by post, phone, email or otherwise, or in person at events; or we may receive from introductions or referrals, or that you have made publically available for the purpose of your business.

  1. Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.



Lawful basis for processing including basis of legitimate interest
To record you as a client or contact, or otherwise contact or liaise with you for business purposes.


Legitimate business interests –
To manage our sites, properties and developments, including planning, management and completion. Legitimate business interests;
Performance of a contract with you and/ or our buyers;
Our legal obligations 
For maintenance, health and safety, accident and incident, transaction and finance recording purposes;


Our legal obligations
To manage our relationship with you, and contact you regarding ongoing projects you are working with us on;


Performance of our contract with you, or legitimate business interests –
To contact you regarding your services or to let you know about ours; or to suggest recommendations


Necessary for our legitimate interests, to develop our products/services and grow our business;
To respond to any queries, correspondence and emails; Consent if you have asked us to respond, and for our legitimate interests to manage our relationship with you.


To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)  Necessary for our legitimate interests, for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise.
  1. CCTV and images

All of our sites are protected by CCTV, for health and safety and crime prevention purposes. We have a legitimate interest to protect our sites, our assets, our employees and our business through the use of CCTV. Full details of how we manage our CCTV are set out in our CCTV policy, which is available from

  1. Disclosure of your personal data

We may need to share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.

We may share your information with third parties including:

  • business partners, suppliers and sub-contractors for the performance of a particular business relationship, project or transaction; or in any local authority or regulatory reporting obligations we have.
  • analytics and search engine providers that assist us in the improvement and optimisation of our website;
  • professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services; and
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if all, or substantially all, of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; and
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

  1. International Transfers

We do not in the course of our standard business functions transfer your personal data outside the European Economic Area (EEA).

We only transfer personal data out of the EEA where we have ensured adequate safeguards are implemented, or where the transfer is necessary for the conclusion or performance of a contract in the interest of the data subject.

  1. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed, and only authorised staff or third parties can access and use personal data. However, the transmission of information via the internet is not completely secure. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

  1. Data Retention

We will not keep your personal data in an identifiable form for longer than is necessary for the purposes for which the data is processed, including for the purpose of satisfying any legal, accounting or reporting requirements. Once your personal data is no longer needed, it is deleted or anonymised.

By law we may have to keep basic information about our customers, clients, suppliers and contractors for six years after the completion transactions for tax purposes.

We keep personal data for six years.

  1. Third Party Links

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

  1. Your rights

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”).

Request correction of any inaccurate personal data that we hold about you.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

Complain you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

  1. Contact

Questions, comments and requests regarding this privacy policy are welcomed, please contact us at